반품을 요청한 후에는 무엇을 준비해야 하나요?
1. 반품 승인 요청 보내기
Fill in and send the Return Proforma Invoice and place it inside your package.
2. 반품 라벨 부착
You can find it in the original package. Not there? Check the "New Return Label" section
3. 배송업체 연락
Contact the courier indicated on the return label in the ways noted in the "How to book a pickup?" section.
4. 소포 보내기
배송업체 픽업을 기다리거나 수거 센터로 직접 패키지를 가져가 주세요
Return Authorization
Do you already have an account? Login to view the return authorizations that are possible for your orders.
Return Authorization for unregistered customers
Please use this form, if you don't have a user account.