QUE FAIRE APRÈS AVOIR DEMANDÉ LE RETOUR?
1. ENVOYER UNE DEMANDE D’AUTORISATION AU RETOUR
Fill in and send the Return Proforma Invoice and place it inside your package.
2. COLLEZ L'ÉTIQUETTE DE RETOUR
You can find it in the original package. Not there? Check the "New Return Label" section
3. TÉLÉPHONEZ AU TRANSPORTEUR
Contact the courier indicated on the return label in the ways noted in the "How to book a pickup?" section.
4. EXPÉDIEZ
Attendez le passage du transporteur ou apportez votre colis au centre de collecte
Return Authorization
Do you already have an account? Login to view the return authorizations that are possible for your orders.
Return Authorization for unregistered customers
Please use this form, if you don't have a user account.