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WHAT TO DO AFTER REQUESTING THE RETURN?

Fill in and send the Return Proforma Invoice and place it inside your package.

You can find it in the original package. Not there? Check the “New Return Label” section

Contact the courier indicated on the return label in the ways noted in the How to book a pickup?” section.

Wait for courier pickup or bring your package to the collection center

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Return Authorization

Please use this form, if you don't have a user account.