CODE OF ETHICS

 

INTRODUCTION
1.  Mission of Dolce&Gabbana.
2.  Inspiring principles and the structure of the Code of Ethics
3.  Code of Ethics and Model 231
 
PART ONE: Values
1.  Contrast and Harmony
2.  Respect for individuals
3.  Creativity and Entrepreneurship
4.  Integrity and Business Ethics
5.  Responsibility and Honesty
6.  Respect for the environment
 
PART TWO: Rules of conduct
1.  Relations with Employees
1.1 Development of professional skills
- Training and Responsibilization
- Listening and Dialogue
- Incentivizing the spirit of belonging
1.2 Protection of health and safety
1.3 Equal opportunities
 
2.  Customer Relations
2.1 Commitment and Professionalism
2.2 Customer care
2.3 Confidentiality
 
3.  Relations with Suppliers and Commercial partners
3.1 Transparency in selection
3.2 Awareness and Training
3.3 Correctness in relations
 
4.  Relations with the Public Administration
 
5.  Relations with the Market
5.1 Fair competition
5.2 Management of sensitive information
 
6.  Relations with the Environment
 
 
PART THREE: Implementation of the Code of Ethics 
 
PART FOUR: Disciplinary action 
 
PART FIVE: Final provisions
 
INTRODUCTION
1. The Mission of Dolce&Gabbana.
The Dolce&Gabbana Group (hereinafter also “Dolce&Gabbana”, “D&G”, the “Group” or the “Company”), founded in 1985, the result of the creativity of its two founding shareholders, Domenico Dolce and Stefano Gabbana, is one of the leading international groups in the luxury goods sector and over the years has undergone continual expansion, becoming an acknowledged and authoritative presence in the universe of luxury brands.
The Group’s mission is to create, produce and distribute high end apparel, leather goods, footwear and accessories under the Dolce&Gabbana and D&G Dolce&Gabbana brands, as well as to manage, through its licensees, the production and distribution of its fragrance and eyewear lines under the Dolce&Gabbana and D&G Dolce&Gabbana brands, and watches and jewellery under the D&G Dolce&Gabbana brand.
The force of the Group is based on the complementary relationship between the designers-entrepreneurs, the management and the rest of the organizational structure.
The Group has full ownership of the two brands, as well as the management and control of the three operating divisions: “Production”, “Distribution” and “Licences”. More specifically, the two brands are owned by Gado S.r.l., whilst the operating divisions come under Dolce&Gabbana S.r.l. Both companies are controlled by the holding company Dolce&Gabbana Holding S.r.l. The industrial head company is Dolce&Gabbana Industria S.p.A., which is responsible for the two manufacturing poles of Legnano and Incisa Val D’Arno, some production support companies and DGS S.p.A., which owns the direct points of sale in Italy.
 
 
2. Inspiring principles and structure of the Code of Ethics
Dolce&Gabbana, in the constant pursuit to comply with ethically unexceptionable conduct compliant with legal regulations, has felt the need to officialise all the fundamental values and rules of conduct guiding its responsible action in relations with its internal and external stakeholders in a corporate document, in order to pursue its corporate and social mission.
This has resulted in the necessity for D&G to adopt a Code of Ethics which, once shared with all stakeholders, allows orienting actions towards ethical conduct based on correct and reciprocal cooperation, confirming in time the image of prestige and the excellent reputation of the company.
Regarding the structure of the Document, the Dolce & Gabbana Code of Ethics is divided into five main parts.
This introduction is followed by parts two and three, comprising the fundamental values and the rules of conduct which represent the most systematic expression of these values.
The rules of conduct have been drawn up trying to make clear the relationship of reciprocity (rights/duties) which connects the Group to its stakeholders in relation to the subjects considered.
This is then followed by the parts relative to the ways of implementing the Code, the system of disciplinary action and the concluding provisions.
 
3. Code of Ethics and Model 231
The Code of Ethics must be understood as the “Declaration of Principles” of the Group which, by defining the fundamental Values of its responsible behaviour, has a cascade influence on the policies and main processes of the company organization.
The Code must therefore be agreed as an autonomous document which is above “Model 231” as it identifies, through formalizing the fundamental values, the culture that the Company expresses in pursuing its mission.
Model 231, on the contrary, contains systematic and detailed regulations but which have the aim of disciplining only sensitive processes with respect to the risk of offences under Legislative Decree 231/2001 being committed. This, by way of example, means that there could be an infringement of the Code of Ethics but without the rules set out by Model 231 being broken, whilst the opposite hypothesis would be impossible.
 
 
PART ONE: Values
 
1. Contrast and Harmony
For D&G, contrast is an inexhaustible source of stimulus and inspiration. The value of Contrast generates the value of Harmony which is manifested in a style reconciling Luxury & Street, Tradition & Research, Creativity and Sartoriality, Excess & Rigour, Dream & Reality.
 
2. Respect of individuals
For D&G, not tolerating any form of discrimination and persecution, paying constant attention to creating and keeping a safe, salubrious and appropriate working environment, where all the Employees and Collaborators are protected, are essential conditions to guarantee the “Respect of the individuals” who take part in pursuing the corporate mission.
 
3. Creativity and entrepreneurship
For D&G, creativity is the essence that gives life to the designs. The Creativity value is linked to the value of entrepreneurship making it possible to create original products that express a unique style in line with the expectations of the market.
 
4. Integrity and Business ethics.
For D&G Integrity is a fundamental value that must orient all relations and at every level, with external stakeholders, whether public or private subjects. Integrity in conduct must be pursued to allow the diffusion of a corporate culture based on the value of Business ethics. 
 
5. Responsibility and Honesty
For D&G, Honesty and Responsibility are fundamental values that must orient the conduct of all those who, in contributing to the fulfilment of the corporate mission, learn of or handle sensitive information or use company IT instruments. 
 
6. Respect for the environment
For D&G, the Respect for the Environment is a fundamental value that the Company pursues, with sustainable conduct in carrying out its activity and supporting initiatives and projects that fight climate change.
 
MAP OF THE STAKEHOLDERS TO WHOM THE RULES OF CONDUCT APPLY
 
 PART TWO: Rules of conduct
 
1. Relations with Employees
 
1.1 Development of professional skills
For Dolce&Gabbana, developing creativity and professional skills is a fundamental objective to allow each person contributing to the fulfilment of the corporate mission, to be able to express to the best their individual potential. This is made possible by the Company’s constant attention to:

1. Training and Responsibilization

Dolce&Gabbana undertakes to offer constant training, both in the context of the work required and concerning the responsibilization of its Employees on the respect of the rules of conduct and on the correct use of the company assets.

2. Listening and Dialogue

Dolce&Gabbana undertakes to offer constant training, both in the context of the work required and concerning the responsibilization of its Employees on the respect of the rules of conduct and on the correct use of the company assets.

3. Incentivizing the spirit of belonging

Dolce&Gabbana undertakes to promote and incentivize, in its Employees, the spirit of belonging, creating an internal climate of cooperation and exchange of professional knowledge, indispensable to pursue the corporate mission.
The Employees, in order to allow the implementation of the commitments taken by the Group, are required to :
1. Give their maximum commitment to training activities.
2. Organize requests for leave for personal or family reasons responsibly, so that a relationship of mutual trust can be established with the Company.
3. Behave correctly and professionally with their colleagues, avoiding competitive and ethically incorrect behaviour.
 
1.2 Protection of health and safety
Dolce&Gabbana undertakes to guarantee salubrious and safe working places, where the physical and mental integrity of each Employee is protected through the respect of the maximum levels of protection and prevention of accidents, as well as through constant attention to improving safety conditions. 
To allow the implementation of the engagements taken by the Group, the employees are required to be willing to take part in training on health and safety. They are also required to pay the greatest attention to the information they receive, as well as to observe all the internal health and safety regulations.
1.3 Equal opportunities
 Dolce&Gabbana undertakes to guarantee the same opportunities for each Employee, without distinction of sex, race, religion, political, personal and social opinions.
To this end, the Company applies criteria of merit and competence, without any discrimination, in every phase (selection, employment, training and pay rises) connoting the professional relationship with its Employees.
In order to allow the implementation of the commitments taken by the Group, Employees are required to inform the Director of Human Resources beforehand of any personal or family situations that may give rise to unequal or preferential treatment.  
The observation by Employees of the principles in this Code of Ethics is considered an important indicator in the application of systems of incentives and professional growth.
2. Relations with Customers
2.1      Commitment and Professionalism 

Dolce&Gabbana puts its professionalism at the service of Customers with the aim of creating a solid relationship that retains their loyalty, based on the values of creativity, originality and integrity of the brand.
2.2      Customer Care 

Dolce&Gabbana bases its relations with Customers on the value of care, both offering unique creations which reflect the tastes and expectations of the clientele and to handle any complaints with maximum integrity and professionalism.
2.3    Confidentiality
Dolce&Gabbana applies a strict policy in order to guarantee maximum confidentiality on the identity of its Customers and the exclusive pieces that are designed for them.
The Employees are, therefore, bound not to use and/or disclose the confidential information on Customers acquired during their work except subject to prior authorization by their superior and in the respect of the specific corporate policy.
 
3. Relations with Suppliers and Commercial Partners
 3.1  Transparency in selection
Dolce&Gabbana chooses its Suppliers and Commercial Partners following criteria of meritocracy, based on professionalism, solidity and economic value, applying internal procedures aimed at guaranteeing the best traceability and transparency in selection and avoiding any risk of conflict of interest.
Suppliers and Commercial Partners are bound to comply with the standards of selection chosen by the Company and must always avoid applying pressure by taking advantage of any personal acquaintances to be introduced.
 
3.2 Awareness and Training
 Dolce&Gabbana undertakes to make its Suppliers and Commercial Partners aware of the topics of this Code of Ethics, for them to respect rules of conduct coherent with those stated herein, in particular with reference to the respect of human rights and sustainable and responsible management of environmental and social impact.
Suppliers and Commercial Partners, once selected, are obliged to comply with the standards of conduct indicated by Dolce&Gabbana in its Code of Ethics and in Model 231.
 
3.3 Correctness in relations
Dolce&Gabbana undertakes to establish with its Suppliers and Commercial Partners relations of correctness and transparency and to define fair contractual conditions, without taking advantage of its position as dominant contracting party.
Suppliers and Commercial Partners are obliged to guarantee maximum professionalism, seriousness and punctuality in performing the services requested by the commercial contracts signed with the Company.
4. Relations with the Public Administrations
Dolce&Gabbana undertakes to ensure maximum integrity and transparency in relations with the Authorities of supervision and control, with the Magistracy and in general with any Public Official. Relations with the Public Administration must therefore comply with the values and the requirements in this Code of Ethics and in the specific protocols of conduct shown in Model 231. Relations with the Public Administration may be kept exclusively with the relevant corporate functions.
5. Relations with the Market
 5.1 Fair competition
Dolce&Gabbana, in pursuing its mission, undertakes to respect the rules of fair competition and transparency in business, taking on its competitors in a serious and collaborative way.
5.2 Management of sensitive information

Dolce&Gabbana undertakes to treat sensitive or privileged information concerning the Group, Clients, Suppliers, Commercial Partners and Competitors with maximum confidentiality and in the respect of the laws of reference to avoid committing market abuse with the aim of influencing the trend of financial instruments.
Employees are bound to treat sensitive information according to the rules in the specific protocols of conduct in Model 231 and they may absolutely not use this information to fraudulently fulfil corporate interests and/or gain personal benefit.
  
6 Relations with the Environment
Dolce&Gabbana undertakes to adopt policies of sustainable and efficient management for its impact on the environment, both relating to the company’s business and the indirect impact produced by the activity of Clients, Suppliers and Commercial Partners.
Employees are obliged, in the exercise of their daily working activities, to take the greatest care to sustainably consume paper, water and energy, as well as to respect the provisions relative to waste sorting.
Suppliers and Commercial Partners are bound, in performing their business activity, to comply with and respect standards of environmental protection in line with the policy of sustainability adopted by Dolce&Gabbana.
 
PART THREE: Implementation of the Code of Ethics
The Code of Ethics, Model 231 and the relative protocols of implementation make up, as stated, the system of the Compliance Program which implements the provision of Legislative Decree 231/2001 in the Company.
The internal body appointed to circulate, train and verify the respect of the Code of Ethics is therefore the Supervisory Body appointed pursuant to art. 6, Legislative Decree 231/2001.
Any infringement of the Code must be reported to the Supervisory Body according to the ways laid down in the document “Guidelines for the management of reports from/to the Supervisory Body”.
The reports are received by the Body which, if it deems the conditions exist to proceed, promptly informs the subjects indicated in the aforementioned document.
 
 
PART FOUR: disciplinary action
Dolce&Gabbana considers the observance of the Values and Rules of Conduct in this Code of Ethics as an essential part of the contractual obligations for its Employees, Representatives of the corporate management, its Suppliers and Commercial Partners.
More specifically:

For Employees, any infringement of the Code is a breach of the primary obligations of employment and, as such, entails the application of disciplinary action which will be imposed according to the gravity or recidivism of the conduct, without prejudice to the respect of the guarantees laid down by the National Labour Contract of reference and art. 7 of the Workers’ Statute (Law 300/1970).

 

For Directors and Auditors, the infringement of the rules of the Code may entail the adoption of measures by the Board of Directors and the Board of Auditors.

 
The precise reference to the disciplinary measures that may be applied respectively to Employees, Directors and Auditors in the event of infringement of the Code of Ethics, as well as in the event of infringement of the protocols according to Legislative Decree 231/2001, is in the document “Disciplinary System” prepared and approved by the Board of Directors of each company of the Dolce&Gabbana Group and all the Employees are informed of it by relevant training and posting in a place accessible to all.

For Suppliers and Commercial Partners, any infringement of the Code of Ethics is punished, according to the importance and possible reiteration of the conduct, according to the explicit provisions in the relevant clause in the contract entered into with Dolce&Gabbana which, for the hypotheses of infringements deemed most serious, may include explicit termination of the contract, pursuant to article 1456 Civil Code.

 
  
PART FIVE: Final provisions
This Code of Ethics is approved by the Board of Directors of Dolce&Gabbana Holding Srl and is adopted by all the companies of the Group.
Any modification and/or revision of the Code must be submitted for the approval of the aforementioned Board of Directors and must be adopted by each company of the Group which has implemented “Model 231”.
This Code is given to each Employee when hired and Suppliers and Commercial Partners are asked to pay scrupulous attention to observing it in a specific clause when their respective contracts are signed.
The document can also be freely consulted on the website www.dolcegabbana.it
 

 

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